1. Introduction
Revra, LLC ("Revra," "we," "us," or "our") operates revra.health and provides AI-powered revenue cycle management services to dental practices. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or use our services.
2. Information We Collect
We collect information you provide directly, such as your name, email address, and practice name when you contact us or request a demo. We also collect basic usage data automatically, including IP addresses and pages visited.
When providing services to dental practices, Revra may access Protected Health Information (PHI) as a Business Associate under HIPAA. All PHI is handled strictly in accordance with our Business Associate Agreements.
3. How We Use Your Information
We use collected information to provide and improve our services, respond to inquiries, send service-related communications, and comply with legal obligations. We never sell your personal information to third parties.
4. HIPAA Compliance
Revra operates as a HIPAA Business Associate when providing services to covered dental practices. We maintain appropriate administrative, physical, and technical safeguards to protect PHI in accordance with the HIPAA Privacy Rule and Security Rule.
5. Data Security
We implement industry-standard security measures including AES-256 encryption for data at rest, TLS 1.2 or higher for data in transit, role-based access controls, and multi-factor authentication for system access.
6. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at privacy@revra.health.
7. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be posted on our website with a new effective date.
8. Contact Us
Revra, LLC · Tucson, Arizona · privacy@revra.health